RETURNS AND EXCHANGES FAQ
What items can I return?
Full-priced apparel items only. Permanently marked down items may not be returned.
What if I no longer have the tags from the item?
We will accept an item without tags as long as it shows no signs of wear or damage caused by the buyer.
Are there any charges for a return?
Kin Ship Goods does not assume the responsibility of return shipping unless an item is defective.
How long will it take for my return to process?
After we receive the returned item, the return will be processed within 1-3 business days.
IN-STORE RETURNS & EXCHANGES
Unused, unwashed, and undamaged items may be returned for a refund or store credit within 30 days of purchase. A receipt must be present at the time of return. If you purchased an item at our shop, but live out of town, you may proceed with an online return, but must first email firstname.lastname@example.org.
Be the first to hear about exclusive offers and latest updates!